Malaysia SME Congress 2010: ‘It’s all about SME’

I was invited to attend the Malaysian SME Congress 2010 on 7th July 2010 at the Sunway Pyramid Convention Centre. This is the second year I attended the event, some of you may remember my posting about the SME Congress 2009 which I blogged about last year. As I learned a lot from last year’s event, I was excited to see the line up for this year.

Here was the programme for the day:

  • Registration, Breakfast & Networking
  • Welcome address by Mr Wayne Lim, Group CEO, Malaysia SME
  • Key note address by Y.B. Datuk Ir. Mohamed Al Amin Bin Hj. Abdul Majid (Chairman SME Corp Malaysia)
  • Presentation by Dr K H Wang, Group ExecDirector of Smart Readers Worldwide
  • Break
  • Presentation by Mr Davindra Singh Gendeh, CEO, DSEM Group of Companies
  • Presentation by En Mohd Zafril bin Mohamed Zabidin, Group Executive Director, Hopetech Group
  • Lunch
  • Presentation by Mr Chuah Jern Ern, CEO Advanz Fidelis
  • Panel Discussion “Differentiation in Management Philosophy” by:

– Pn Shanti Jusnita Johari, EVP TM SME
– Mr Ernie Chen, Founder / Group CEO ATCEN Sdn Bhd
– Mr Lee Teck Meng, Managing Director Kleenso Resources Sdn Bhd
– Mr Alex Lim, CEO SME Credit Bureau (M) Sdn Bhd
– Mr Richard Wong, Chairman / Chief Listener, Vistage Malaysia Sdn Bhd

  • Q&A Session
  • Closing Address by Mr Christopher Tan, Associate Editor Malaysia SME
  • Happy Hour by LiteFM

To summarise the event:

Dr Wang encouraged us to have passion in whatever that we do and in our business. She also shared her motto “Leap, Reap and Lead”. Leap at opportunities, reap the rewards and lead the market as a leader of new ideas.

Mr Davindra suggested building a distinct advantage in our business which is recognised by others. Provide customers what they want and add value to the product and make sure that its cost effective. Emphasis was also made to the importance of having good staff and providing opportunities for staff to grow with the company. To create effective partnerships, leverage industry specialists and strive for innovation.

En Mohd Zafril emphasised that we be proud of our product and to employ staff based on their character and not just their qualifications. To take manageable risks and not be afraid to venture into new realms. Its also important to have mental stamina, patience, calmness as well as interpersonal skills. To make decisions we should use logic, common sense and to trust our gut feeling.

Mr Chuah asked us to exploit change as an opportunity and to diversify. Emphasis was made on having a unique product, service, brand and exclusivity. He also touched on the subject of IP rights to protect our brand and to be ahead of our competitors. Educating customers about our product is essential, providing them with quality and personalised service. To succeed in business we need to provide good value and not just think about making money. Consistency is also important, he said don’t be everything to everyone and to find a niche for ourselves. We should not to be afraid of hiring people who are smarter and better than ourselves to improve our business. His final words – be curious, never stop learning and most importantly don’t be scared to ask for advice from a mentor. Fear recklessness but never fear failure.

I really enjoyed the congress as it was great to hear heart-felt stories from the various speakers on their humble beginnings and how they have become a global market leader all through sheer determination and hard work. It also reminds me that to be a successful photographer I have to be business savvy and an entrepreneur myself. It was also great to meet so many like-minded people and the networking session was very fruitful. Finally the happy hour music session with the LiteFM Djs and free flow of wine, beer and food ended the day on a pleasant note.

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